This says I am mike 71 but my subscription play is mike 53. I used to sign in when reinstalling the game with Facebook. I no longer see a means of signing in that way. Now when I sign in with my email, it assigns me to mike 71. I have tried reinstalling a number of times from Microsoft Store. I have tried different passwords but do not remember the password. When I get the password help number emailed to me, it just brings me to mike 71. Help, I am down behind enemy lines and can't get home.

I use a pc with Windows 10

Hello Mike!!!
So sorry to hear about your trouble with your account. You must e mail Juaquin’s (Zuperman). He will answer you at this e mail for sure. Send multiple (2) e mails to get his attention.

This email address is being protected from spambots. You need JavaScript enabled to view it.

He will fix problem for you, be sure and give him you’re in game name and as much information as you can on the problem you are having.
But how did you get this Mike71 account? Is this a new one you created to access the forum because you are locked out of the Mike 53 account? Because its 2 different accounts. Mike71 appears as a level26 and says it was online today. Is this an Old second account of yours?? Are you able to play on that account?? Mike 53 is level 38 and out for 18 days. What did you do Mike? How hot is your summer?.

mike 71 must have been from when I was just exploring the game before I subscribed. We now have snow on the ground. I spent a week in Alaska with my daughter and her husband. They have a tiny house on 5 acers outside of Homer Alaska, Slept in a tent with my old Army air mattress in below freezing weather. A couple of moose walked by in the morning. Quite the adventure. lol Thanks for the info.

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But you live in ALASKA!! or is it the NORTH POLE?
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Neither, we are much colder, lol. It was 9 degrees this morning.

Mike i've never got any email... did you write to This email address is being protected from spambots. You need JavaScript enabled to view it. ?

email has now been sent