I tried to get on the other day and a screen came up asking me to create an account or if i had one, to sign in. so I tried to sign in but I had forgotten my password. so I asked for a new password and when I got it I tried to sign in. I finally got in and discovered all my planes that I had bought were gone and my rank was also gone. the game had me starting from scratch again. please help me and restore my planes and their upgrades and my rank. please. my name is Dennis Williams .. user name is Priest. my email is This email address is being protected from spambots. You need JavaScript enabled to view it. . I would appreciate your timely response to this issue and I will see you in the skies. thank you