I have paid for the subscription at the end of my trial period for the multiplayer game but I can't use the full version. The multiplayer game doesn't load.
Delete the app redownload it then hit upgrade enter password and it will say that you have already bought this upgrade do you want to reupgrade for free?
i Had this problem if you have an apple product restart your system by holding the lock screen if u have another product than do whatever u do to restart it this helped me i hope it helps u