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Load Failure in Windows 8.1 10 years 9 months ago #235878

  • Taz Attack
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DF starts to load with "Dogfight" showing, then it looks like it minimizes. Task Manager process window shows it coming up as a template and then it shuts down.
Windows error log records 2 errors:
1).net error, event data: "Application: Template.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 6C2BFE75"
2) application error: "Faulting application name: Template.exe, version: 1.0.0.0, time stamp: 0x54988603
Faulting module name: atidxx32.dll, version: 8.17.10.519, time stamp: 0x5242bb0c
Exception code: 0xc0000005
Fault offset: 0x0005fe75
Faulting process id: 0x18ec
Faulting application start time: 0x01d0226f8f69f05d
Faulting application path: C:\Program Files\WindowsApps\FEF09289.Dogfight_1.1.0.62_x86__djayc63bxkq60\Template.exe
Faulting module path: C:\Windows\SYSTEM32\atidxx32.dll
Report Id: ce528320-8e62-11e4-8335-a01d48de6c64
Faulting package full name: FEF09289.Dogfight_1.1.0.62_x86__djayc63bxkq60
Faulting package-relative application ID: App"

Please help.

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Load Failure in Windows 8.1 10 years 9 months ago #235917

  • [NLR] The Blue Fighter
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Glortega first you have to uninstall the game from both the profile. Restart the system then re-install the game. I hope that it will solve your issue.

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Load Failure in Windows 8.1 10 years 9 months ago #236144

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Thanks Blue, I uninstalled again (both conventionally and with powershell), restarted, and installed. Same failure occurs.

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Load Failure in Windows 8.1 10 years 9 months ago #236233

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BulletBait wrote: Thanks Blue, I uninstalled again (both conventionally and with powershell), restarted, and installed. Same failure occurs.

Same here same problem, tried everything.
IN YOUR OVEN OR ON YOUR SIX!

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Load Failure in Windows 8.1 10 years 9 months ago #236236

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No profile here means users.

Suppose u have created two users on same PC or laptop and installed dogfight in both users account then you have to uninstall in both users then reinstall for each user again. If you uninstall in only one user account then it will give error due to two versions of dogfight. Both users should use same version to work it perfectly.

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Load Failure in Windows 8.1 10 years 9 months ago #236330

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Blue,
Tried your latest suggestion without success. I had both profiles clean > restarted > installed both > restarted > executed on profile 1 [failed] > executed on profile 2 [failed].

I did have it working on profile 1 while it would fail on profile 2 for about a month.

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Load Failure in Windows 8.1 10 years 8 months ago #245808

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Still not working. Resorting to iPad to play but really want my w8.1 back. Tried all suggestions so far. Any support out there on the error code? file template.exe is failing. What is its purpose? Any clues on the Unhandled Exception?

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Load Failure in Windows 8.1 10 years 8 months ago #245815

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I have no clue, I've never seen that error.
Did google search provide any info? I'm not at my house right now so i'm limited by my phone searches
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Load Failure in Windows 8.1 10 years 8 months ago #245878

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BulletBait wrote: Still not working. Resorting to iPad to play but really want my w8.1 back. Tried all suggestions so far. Any support out there on the error code? file template.exe is failing. What is its purpose? Any clues on the Unhandled Exception?

Have you checked for any virus or malaware as they may be culprit.
Pm me In will try to help you to my best.
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Load Failure in Windows 8.1 10 years 8 months ago #245992

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Thanks Blue,

I backed up my user documents and apps and deleted the 2nd user from machine. It now has a single admin user. I then disabled my firewall and virus/malware, installed Dogfight (I had uninstalled previously), and then restarted with no positive affect.

I hope I get this solved because I really suck with the iPad controls. Thanks for the help. Zuperman has contacted. Please feel free to comment and help - always appreciated.

BB
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Load Failure in Windows 8.1 10 years 8 months ago #245993

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Zuperman,

Thanks for getting in on this. Here is some links to your google search suggestion. I tried some of it out but my can't seem to execute some of the powershell code (not much of a coder). I am able to unistall with powershell but this code seems to be lacking some info for a newbee like me. Take a look and let me know what you think. Thanks!!

social.technet.microsoft.com/Forums/wind...forum=w8itprogeneral

blogs.msdn.com/b/notime/archive/2013/10/...-in-windows-8-1.aspx

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Load Failure in Windows 8.1 10 years 7 months ago #246060

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ok so from what I could read, it seems you need to check your graphics driver (did you update your graphic card driver recently? NVidia has the bad costume to do it automatically from time to time)
Otherwise search what's your graphic card and get the driver update from their web site.
Make sure you also have all windows update installed.

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Load Failure in Windows 8.1 10 years 7 months ago #246912

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I take Win autoupdates but checked it all the same - I was up-to-date. Updated my graphics card - no good affect. Made sure all the other hardware was updated - no good affect. I didn't have much hope in these anyway since the failure was confined to profiles. I had 1 profile loaded on which I played - when it failed I loaded onto the other profile which worked for about a month - then it failed. Have not been on the win8 machine since.
I have deleted one of the profiles since then. Figured it would simplify the troubleshooting. I plan to to a system restore and try it then try again. After that it is a reload of Win8(Blue F's suggestion). Unless you all have a better plan.

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Load Failure in Windows 8.1 10 years 7 months ago #249604

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FIXED: Backed up all files and re-installed windows to factory spec. Installed DF: worked. came current with windows update: DF works.

Not sure what got into my machine but System Restore did fix it.

Thanks to Blue Fighter, Pie of Jerry, and the Zuperman for their help.
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